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1. Can I meet the doctor before participating in membership?

Yes!  We encourage you to try us out for an initial insurance-covered visit (excludes wellness visits).  Once you decide that you would like to pursue subsequent care with our practice, our team will assist you in coordinating your participation in the annual membership and setting up your next appointment.  Non-members are welcome to work with our health coaches, massage therapists and visit our office to purchase supplements.

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2. What is your membership fee?

Our yearly individual membership fee is $950 if paid in full or 2 consecutive installments of $500/month

 

3. Who is eligible for a family discount?

The family discounted rates are for immediate family members who are either spouses/partners and/or adult children 18 years or older.  We have observed that if family members are working toward health and wellness together, they have greater success in achieving their goals.

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4. Do I still have to pay the membership fee if I have health insurance?

Yes. The membership fee is not covered by insurance. It exists to complement your care with a team-based functional medicine approach.

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5. Do you carry supplements?  

We offer supplements produced by companies with high manufacturing standards.  These can be purchased in the office as well as through our online store.

 

6.  Do you provide portal access to medical records?

 We offer a patient portal as a secure way in which you can communicate with your healthcare team and access your medical records.  If you need assistance setting up your account, please contact us.

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7. What can be addressed by telephone and portal support? 

Our staff will determine whether an issue can be handled via telephone or portal. If you require a medical visit, they will assist in coordinating your care.  Please note that the portal is not intended for emergencies or urgent concerns.  

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8. Are telemedicine appointments available?

During the COVID-19 pandemic, telehealth services were made available through most insurance plans. 

Please note that patients must be in the state of Pennsylvania to receive telehealth services.

When scheduling a telemedicine appointment, please confirm coverage with your insurance as individual plans may have changed.  It is anticipated that most insurance plans will no longer be offering covered telemedicine services as of January 1, 2025. 

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9. What is your cancellation policy? 

This office has a strict 3-business day notice for cancellations.  If you do not cancel your appointment within this time frame (by 10am Wednesday for a 10am Monday appointment), you will be charged a $150 cancellation fee for new patient physician appointments, $100 cancellation fee for existing patient physician appointments and/or the FULL AMOUNT for ancillary services.

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10.  What is Functional Medicine?

Functional Medicine addresses the underlying causes of disease, using a systems-oriented approach and engaging both patient and practitioner in a therapeutic partnership. By shifting the traditional disease-centered focus of medical practice to a more patient-centered approach, Functional Medicine addresses the whole person, not just a set of symptoms. Functional Medicine practitioners spend time with their patients, listening to their histories and looking at the interactions among genetic, environmental and lifestyle factors that can influence long term health and complex, chronic disease. In this way, Functional Medicine supports the unique expression of health and vitality for each individual.